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Refunds and Cancellations Policy

At Online Mahed, we strive to provide high-quality online Islamic courses and ensure your satisfaction with our services. We understand that circumstances may arise where you need to cancel your enrollment or request a refund. Please review the following policy regarding refunds and cancellations:

1. Refund Policy:
- Course Fees: All fees paid for courses offered by Online Mahed are non-refundable unless otherwise stated.
- Exceptional Circumstances: In exceptional cases, such as technical issues preventing access to course materials or documented extenuating circumstances, refunds may be considered at the discretion of Online Mahed. Requests for refunds must be submitted in writing to [insert contact email] and will be reviewed on a case-by-case basis.

2. Cancellations:
- Course Enrollment: Once enrolled in a course, cancellation requests will not be accepted. It is the responsibility of the student to carefully consider their enrollment before making a payment.
- Changes to Enrollment: If you wish to change your enrollment to a different course offered by Online Mahed, please contact us at [insert contact email] to discuss available options.

3. Course Modifications or Cancellations by Online Mahed:
- In rare circumstances, Online Mahed may need to modify or cancel a course. If this occurs, enrolled students will be notified promptly, and alternative arrangements or refunds will be provided as appropriate.

4. Dispute Resolution:
- If you believe that you are entitled to a refund based on our refund policy and your request has been denied, you may submit a formal dispute by contacting Us. Our team will review the dispute and respond in a timely manner.

5. Contact Us:
- If you have any questions, concerns, or require further assistance regarding refunds and cancellations, please contact us at [insert contact information]. We are here to assist you and ensure a positive learning experience with Online Mahed.

By enrolling in our courses, you acknowledge that you have read, understood, and agreed to abide by the terms of this Refunds and Cancellations Policy. Thank you for choosing Online Mahed for your online Islamic education needs.

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